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S.C.O.T. ethics

S.C.O.T. is a member of the SNPRM (Syndicat National des Professionnels de la Relocation et de la Mobilité – National Association of Relocation and Mobility Professionals) and of EURA (European Relocation Association). We have contacts all over the world, and guarantee continuity of service in looking after our customers. Committed to an approach to improve the quality of Relocation Services, S.C.O.T. fully complies with the code of conduct of the National Association and we have set up procedures enabling us to meet our customers’ needs.

Code of conduct :

All members of the SNPRM must agree to :

  • Take on the responsibility of the profession with regard to the company.
  • Pay their employees in accordance with the national employment regulations laid out in the "convention collective nationale des bureaux d'études techniques, cabinets d'ingénieurs-conseils et sociétés de conseil" and take out the necessary travel insurance to cover clients for transportation related to a mission.
  • Confidentiality with regard to any information given to them.
  • Make sure at all times that the dignity, honourable character and reputation of the profession is kept.
  • Keep informed and develop skills in keeping with the advancement of new technology, current legislation and modern business practice and use these skills competently and appropriately when rendering services to a client.
  • Refrain from giving advice on matters which are not within their competence.
  • Act at all times in the legitimate interest of the client and accomplish professional missions with integrity and loyalty.
  • Be impartial when giving a professional opinion, or making a judgment or decision.
  • Inform their client of any conflict of interests which might arise in carrying out their job.
  • Refuse any form of payment which might hinder the non-biased nature of a judgment, particularly from estate agents.
  • Commit themselves, in the carrying out of a mission, to refusing any offer of commission from a third party or representative of this third party.
  • Favour the concept of making selections according to competence rather than any other criteria.
  • Be sure never to either intentionally or accidentally harm anyone's reputation or job.
  • Any competitive spirit towards fellow members of the profession being expressed in a loyal manner.
  • Take over the job of another relocation company or of an independent consultant only, and only if, the request to do so somes specifically from the client.
  • In the case of a request to go back over another person's work, behave in a particularly professional an tactful manner.
STRASBOURG - FRANCE
1 rue des Fleurs
67720 Weyersheim
+33 (0)3 88 68 10 09
info@scot-relocation.com
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